Sewer Backup Cleanup and Restoration in Utah — Available 24/7
A sewer backup is one of the most dangerous and damaging emergencies a Utah homeowner can experience. Raw sewage flooding your basement, bathroom, or utility room carries harmful bacteria, viruses, and pathogens that pose serious health risks and can destroy flooring, drywall, and personal belongings within hours.
Certified Disaster Services responds around the clock to extract sewage, fully decontaminate affected areas, and restore your home from Logan to Springville. Our IICRC-certified technicians treat every sewer backup as the emergency it is — arriving prepared, moving fast, and communicating clearly every step of the way.

Water Damage Repair Process
Who Benefits from Our Sewer Backup Cleanup Service?
How Sewer Backups Happen
Sewer backups do not always come with a warning. In Utah homes, especially those in older neighborhoods throughout the Salt Lake Valley, Ogden, and Utah County, several conditions can cause sewage to reverse course into your living space.
Tree Root Intrusion
Tree roots naturally seek out moisture, and over time they can penetrate sewer lines through small cracks or pipe joints. Once inside, roots grow and expand, gradually blocking the pipe until sewage has nowhere to go except back into the home. This is one of the most common causes of sewer backups in established Utah neighborhoods, particularly in areas with mature landscaping.
Clogged or Blocked Drain Lines
Years of grease, soap buildup, and non-flushable materials accumulating in drain lines can create a blockage severe enough to cause a full backup. Many Utah homeowners do not realize a partial blockage is forming until sewage is already on the floor.
City Sewer System Overflows
During heavy rain events or rapid snowmelt common in Utah winters and springs, the municipal sewer system can become overwhelmed. When the city main exceeds capacity, sewage can reverse into connected homes through floor drains, toilets, and basement plumbing. Properties sitting at or below street level are especially vulnerable.
Aging or Collapsed Sewer Lines
Older homes throughout Salt Lake City, West Jordan, and Ogden were built with clay or cast iron sewer pipes that deteriorate over decades. A collapsed or severely cracked line creates conditions where sewage cannot flow forward and instead backs up into the structure.
Failed Ejector or Sump Pump
Homes with below-grade bathrooms or laundry areas depend on an ejector pump to move waste up to the main sewer line. When that pump fails due to a power outage, mechanical failure, or overwhelmed capacity, sewage can back up quickly into the lowest level of the home.
How Can CDS Help with a Sewer Backup in Utah?
At Certified Disaster Services, our emergency response team is available 24 hours a day, every day of the year, serving communities from Logan to Springville. When you call us after a sewer backup, here is exactly what happens.
We arrive quickly, assess the full scope of the contamination, and immediately begin extracting standing sewage using industrial-grade pumps and extraction equipment. Because sewage-contaminated materials cannot be safely dried in place, we remove and properly dispose of affected flooring, drywall, insulation, and any contents that cannot be decontaminated. This step is critical and non-negotiable for your family’s health and safety.
Once contaminated materials are removed, we apply EPA-registered antimicrobial and disinfectant treatments to all affected surfaces. Commercial-grade air movers and dehumidifiers are then deployed to eliminate residual moisture and prevent secondary mold growth — a real concern in Utah’s variable climate conditions. Finally, our full-service restoration team repairs and rebuilds everything: flooring, drywall, baseboards, and structural materials, returning your home to its pre-loss condition without requiring you to manage multiple contractors.
We also work directly with insurance adjusters to document the damage and help create accurate, fair estimates for your claim.
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Frequently Asked Questions
Is a sewer backup covered by homeowners insurance in Utah?
Standard homeowners insurance policies in Utah typically do not cover sewer backup damage unless you have purchased a sewer backup rider or separate endorsement. However, if the backup was caused by a sudden and accidental event — such as a pipe failure — there may be coverage under your water damage provision. Our team works directly with insurance adjusters and can help document your damage thoroughly to support your claim. We recommend calling your insurance company immediately and calling us at the same time so documentation begins as early as possible.
How dangerous is a sewer backup?
Sewer backups involve Category 3 black water, which the IICRC defines as grossly contaminated water containing pathogenic agents including bacteria, fungi, and viruses. Direct contact or even proximity to sewage-contaminated materials poses health risks including gastrointestinal illness, skin infections, and respiratory issues. Attempting to clean up a sewer backup without proper PPE, training, and equipment is not recommended. The affected area should be vacated and a certified restoration company should be contacted immediately.
Can I clean up a sewer backup myself?
For very minor backup events involving a small amount of water and no porous materials, some homeowners attempt their own cleanup. However, in most sewer backup situations, proper cleanup requires Category 3 water removal protocols, EPA-registered antimicrobials, moisture monitoring equipment, and proper disposal of contaminated materials that cannot legally or safely go in a standard trash bin. Improper cleanup also risks mold growth within 24 to 48 hours in Utah’s basement environments. We strongly recommend calling a certified professional for any sewage event that has contacted walls, flooring, or furniture.
How quickly should a sewer backup be cleaned up?
Immediately. Every hour that sewage-contaminated water sits in your home, it continues to penetrate porous materials, increases the risk of mold growth, and worsens structural damage. Certified Disaster Services responds to sewer backup emergencies 24/7 across the Wasatch Front. The faster cleanup begins, the more material can be saved and the lower the overall cost of restoration.
Will there be mold after a sewer backup?
Mold can begin developing within 24 to 48 hours of a water event, and sewage backups accelerate this risk due to the organic material present in the water. This is why our process includes full drying and dehumidification and why we do not close a job until moisture readings confirm all materials are within acceptable thresholds. If mold is discovered during the restoration process, our team is certified to handle mold remediation as well, so you do not need to bring in a separate contractor.
What should I do immediately after a sewer backup?
First, do not use any plumbing in the home — running water can worsen the backup. Avoid contact with the sewage-affected area and do not attempt to clean it with household products. Ventilate the area if safely possible by opening windows, and keep children and pets out of the affected space. Then call Certified Disaster Services at (801) 676-3500. We will walk you through immediate steps over the phone and dispatch a team to your property as quickly as possible.
Contact Us Today For A Quick and thorough Estimate On your damages.
Don’t wait to begin your home restoration, call us!
Certified Disaster Services is completely dedicated to repairing any water damage stressors thrown your way. Certified by the IICRC, you can rest assured that our company and technicians will ensure that your home will be repaired right the first time. This is because we respond quickly and efficiently to avoid any further problems caused by water damage. Our employees have continually invested in their education and honed their skills with the desire to always be learning and improving. Don’t hesitate to begin your home’s restoration process! Contact us to learn more about our water damage drywall repair services.
